Tasti support

How can we help?

Support for the Tasti iPhone app and website

For inquiries, support, account help, or privacy questions, email otie.net@gmail.com.

Include what you were doing and what happened. A screenshot is useful, but remove anything private that the support team does not need to see.

Common questions

Can I use Tasti on the web?

Not right now. This website explains Tasti; the product itself is being built for iPhone.

Is every post a recipe?

No. A tasting is a real eating experience. A recipe is optional and only helps when instructions are useful.

How do I report inappropriate content or behavior?

Open the person’s profile in Tasti, open the ellipsis (•••) menu, and choose Report profile. Select a reason and describe the profile, tasting, or comment so it can be located. Include the username, recipe or tasting name, date, and relevant details where possible. You can choose Block from the same menu to limit contact and visibility.

You can also email support, especially if you cannot use the report flow or a concern needs urgent attention. Tasti’s operator regularly checks all open reports and this inbox; a report does not need other people to report it before it can be reviewed. Response times vary. For immediate danger, contact local emergency services. See our community standards; copyright complaints use the separate copyright notice procedure.

How do I delete my account?

In the iPhone app, open Feed → menu → Delete account (older versions: Profile → Privacy → Delete account). You can also email us if you cannot access the app or need help with a deletion request.

Does returning to Welcome mean deletion is finished?

No. Tasti returns to Welcome after it saves your deletion request and clears account data on this device; server deletion may still be in progress. Deletion starts after you confirm. Removing analytics data can take several days; provider delays may take longer.

Keep Tasti installed. In app versions that show Deletion status, open it on Welcome or from Delete account in the Feed menu (older versions: Profile → Privacy) on the device that requested deletion. Account deleted means the server confirmed completion and local account cleanup succeeded. If the status says Deletion in progress, it is still pending; follow the guidance shown if it says Deletion needs attention. If that option is unavailable or you need an update or help, email us.

If Apple access revocation could not be verified, you can remove Tasti under Sign in with Apple in your Apple Account settings. Removing Apple access does not itself delete your Tasti data. Some information can remain as explained in our retention and deletion policy.